Call Return (Standard Phone)

If you can't get to the phone in time, use Call Return to retrieve the number of your last unanswered call.

To retrieve the number of the last unanswered call

Telstra Touchfone 400

If you have a Telstra Touchfone 400 phone with feature buttons:

To retrieve the number of your last unanswered:

Home Phone FAQ

What do I need to apply for Home Phone?

You must have a Westnet broadband service in order to get Westnet Home Phone.


What are the call rates with Home Phone?

See the Critical Information Summary available here.


Home Phone Standard and Optional Features

This article will teach you how to activate and use the standard and optional features for a Westnet Home Phone service. While some features are optional add-ons that have an additional monthly charge (e.g. Duet Phone), a Home Phone service includes a set of standard features at no additional cost.

A downloadable user guide for each feature is available on our website.


Checking your Call History in MyAccount

If you've never logged into MyAccount before, please see An Introduction to MyAccount.

To get started, select which Westnet billing system applies to you: