Speeds on the NBN explained

This article will provide information about the speed abilities of different NBN™ technologies, and the various factors which can affect the speeds which individual users experience.

Select one of the links below to jump to a query:

  • Hardware: You will need a router capable of connecting you to the NBN™ network which can handle the high speeds available to you. WiFi within the premises and router performance can often be the slow point in a NBN™ connection.
  • Network links: External network factors such as physical location of host computer, global Internet link between Westnet and the destination and the backhaul network between your premises and Westnet. Congestion on domestic and international links can be present during peak times.
  • Users: The amount of local users and devices in use at one time. Even with the high speeds of the internet it is possible to use all available bandwidth at once, which will affect the overall speed experience.
  • Software: There are many applications and programs that access the Internet. These may be running in the background on your device performing various activities such as downloading updates and files and uploading information... all of this will cause you to lose a 'bit' (or several) of your total speed.

 

Different NBN™ technologies have different speed abilities, and the NBN™ plan you select may have different speed options available.

In addition to the general factors that can affect all broadband speeds, the specific factors below may affect the actual speed experienced on your NBN™ service.

Technology Type  Description Available speed options^
Specific Factors 

FTTP

Fibre to the Premises

Optical fibre leading all the way to your premises, connecting to your NBN™ Utility Box on an outside wall and internally wiring to your NBN™ Connection Box. Basic (nbn12)
Turbo (nbn50)
MAX (nbn100)
See General Factors

FTTB

Fibre to the Building

Optical fibre leading to a connection point (Main Distribution Frame) in the building with a final stretch of copper to your unit/apartment's wall socket. Basic (nbn12)
Turbo (nbn50)
MAX (nbn100)

Length copper line from your premises to the NBN™ hub (typically in the basement of your building).

Weather conditions that may impact the copper.

Quality of copper line in your building, including overall length, condition and joins.

FTTN

Fibre to the Node

Optical fibre leading to a Node in your street or a street nearby with a final stretch of copper to your premises' wall socket. Basic (nbn12)
Turbo (nbn50)
MAX (nbn100)

Length of the copper line from your premises to the NBN™ node (typically in your street or a street nearby).

Weather conditions that may impact the copper.

Quality of copper line, including overall length, condition and joins.

HFC

Hybrid Fibre Coaxial

Optical fibre leading to a Node in your street or a street nearby, with a final stretch of HFC cable to your premises. HFC cable will connect to your NBN™ Utility Box on an outside wall and wire internally to your NBN™ HFC modem. Basic (nbn12)
Turbo (nbn50)
MAX (nbn100)
See General Factors
Wireless Fixed antenna on your roof receives a wireless signal from your local NBN™ Wireless tower, with internal wiring to your NBN™ Connection Box. Basic (nbn12)
Boost (nbn25)

Weather conditions like extreme heat and rain.

Signal strength or obstruction of the antenna’s line of sight to the tower.

Long Term Satellite Service (LTSS) Satellite dish on your roof communicates with the NBN™ satellite, with internal wiring to your NBN™ Satellite Connection Box. Basic (nbn12)
Boost (nbn25)
Weather conditions (either at premises or base station location)

Satellite congestion.

Obstruction of the dish’s line of sight (weather conditions).

^Grandfathered plans which are no longer sold may have different speed options available.
 

Please note that not all speed options are available on all NBN™ techologies.

Speed Advice about choosing this speed
Basic A basic speed to cover the essentials. Ideal if you're a small household with one or two devices connected. If you're unsure which speed you need, it's a great place to start. You can always upgrade later.
Boost Perfect for families and households with multiple devices and broadband users. This plan provides some extra speed to go around, so everyone is happy.
Turbo A top choice for bigger households and internet enthusiasts. Browse, download, watch and play with ease across multiple devices.
MAX Got the need for speed? This is our fastest option and is sure to impress. If you work/study from home or have a household full of gamers and media-buffs, this will be right up your alley. 

 

In order to help Australians make informed choices when it comes to the NBN™, Westnet was amongst the first Internet Service Providers to follow the Australian Competition and Consumer Commission (ACCC)'s guidelines to advertise typical evening speeds for NBN™ FTTP, FTTB, FTTN, HFC & Wireless services.

These speeds measure the typical download speeds nationwide between 7PM to 11PM (local time). This is when the network is busiest and performance issues such as congestion are the most likely to occur, so measuring speeds during this period provides more realistic information about the speeds you can expect to experience on the NBN™.

These speeds are monitored periodically and updated when necessary. Please visit our website to see current speeds.