Online Help

The article will explain the status lights found on the Cable Gateway Pro CG2200 modem, which may be useful during setup and troubleshooting.

The article will explain the status lights found on the TG-789 Broadband Gateway modem, which may be useful during setup and troubleshooting.

The article will explain the status lights found on the TP-Link VR1600v modem, which may be useful during setup and troubleshooting.

1. To check your mailbox storage, log in to Westnet Webmail.
2. Select Settings.
   
3. Your mailbox storage will be shown next to Quota.

   Please note: This display will only update after you have logged out and logged back in to Webmail.

Note: Visual Voice mail is a feature exclusive to iPhones.

The appearance of Android OS varies depending on software version. If these instructions don't work for you, please check your handset manufacturer's website for support information.

These instructions will work for Apple iOS 6 and later. Screenshots have been taken using iOS 7.

1. In the upper right-hand corner of your screen, click the Wi-Fi icon and select Turn Wi-Fi On.
    
   
    
2. Clicking the Wi-Fi icon will now bring up a list of available WiFi networks. Select your network name (SSID) from this list.
    
   

1. On your desktop, click the Network icon in bottom right-hand corner of your screen. This will bring up a list of available connections.
    
   
    
2. Find the name (SSID) of your WiFi network and click on it.
    
3. Ensure Connect Automatically is ticked and then click the Connect button.
    

Which number to call

To change ownership of your account, please call 1300 786 068.

Who has the authority to change ownership

Only someone listed on the account as a Billing contact (account holder) may authorise a change in ownership.