Speeds on the NBN explained

How we advertise NBN™ speeds

In order to help Australians make informed choices when it comes to the NBN™, Westnet was amongst the first Internet Service Providers to follow recommendations from the Australian Competition and Consumer Commission (ACCC) to advertise typical evening speeds for NBN™.

These speeds measure the typical download speeds nationwide between 7PM to 11PM (local time). This is when the network is busiest and performance issues such as congestion are the most likely to occur, so measuring speeds during this period provides more realistic information about the speeds you can expect to experience on the NBN™.

As of  11 November 2020, Westnet advertises the following speeds for NBN™ FTTP, FTTB, FTTN, FTTC & HFC services:

  • Basic (NBN12): Typical evening speed 12Mbps download
  • Standard (NBN25): Typical evening speed 22Mbps download
  • Standard Plus (NBN50): Typical evening speed 48Mbps download
  • Premium (NBN100): Typical evening speed 95Mbps download
  • Premium (NBN250): Typical evening speed 200Mbps download^
  • Premium (NBN Ultrafast): Typical evening speed 200Mbps download^

^ NBN FTTP & HFC only. Estimated speeds for these new plans will be revised once iiNet has collected enough performance data. A high speed modem is required.

 

How to change your NBN™ plan

If you already have Westnet NBN™, you can view available plans and make the switch in MyAccount. Alternatively, give us a call on 13 19 60 and we'll be happy to help.

 

Choosing the right speed for your household

Please note that not all speed options are available on all NBN™ technologies.

Speed Advice about choosing this speed
Basic (NBN12)
For basic internet use such as web browsing and email.
Standard (NBN25)
For small households and those with light entertainment needs.
Standard Plus (NBN50)
Recommended for quality streaming or households with multiple devices/users.
Premium (NBN100)
Ideal for entertainment lovers and online gamers.
Premium (NBN250) Recommended for large households and connoisseurs who want the smoothest 4K streaming.
Premium (NBN Ultrafast) Our best available NBN™ connection for heavy duty users and small businesses.

 

Factors affecting speeds

Different NBN™ technologies have different speed abilities, and the NBN™ plan you select may have different speed options available.

General factors affecting all technologies

  • Hardware: You will need a router capable of connecting you to the NBN™ network which can handle the high speeds available to you. WiFi within the premises and router performance can often be the slow point in a NBN™ connection.
  • Network links: External network factors such as physical location of host computer, global Internet link between Westnet and the destination and the backhaul network between your premises and Westnet. Congestion on domestic and international links can be present during peak times.
  • Users: The amount of local users and devices in use at one time. Even with the high speeds of the internet it is possible to use all available bandwidth at once, which will affect the overall speed experience.
  • Software: There are many applications and programs that access the Internet. These may be running in the background on your device performing various activities such as downloading updates and files and uploading information... all of this will cause you to lose a 'bit' (or several) of your total speed.

In addition to the general factors that can affect all broadband speeds, the specific factors below may affect the actual speed experienced on your NBN™ service.

Technology Type Available speed options
Specific factors affecting certain technologies

FTTP

Fibre to the Premises

Basic
Standard
Standard Plus
Premium
N/A

FTTB/N/C

Fibre to the Building/Node/Curb

Basic
Standard
Standard Plus
Premium

Length copper line from your premises to the NBN™ hub (typically in the basement of your building).

Weather conditions that may impact the copper.

Quality of copper line in your building, including overall length, condition and joins.

FTTB/N only: Slower performance while network coexists with legacy non-NBN™ services.

HFC

Hybrid Fibre Coaxial

Basic
Standard
Standard Plus
Premium
N/A
Wireless Basic
Standard

Weather conditions like extreme heat and rain.

Signal strength or obstruction of the antenna’s line of sight to the tower.

Long Term Satellite Service (LTSS) Basic
Standard
Weather conditions (either at premises or base station location)

Satellite congestion.

Obstruction of the dish’s line of sight (weather conditions).