Replying to emails in Westnet Webmail

Reading emails

Desktop PC or Mac

  1. Opening emails is slightly different for either 2 pane view or 3 pane view. You can adjust your view settings in your Webmail Settings.
     

  2. 2 pane view: Double click on an email in your inbox to open it in a new tab.
     
    Webmail reading screenshot
     

  3. 3 pane view: Click once on the email in your inbox to open it in the pane beside your list of emails.
     
    Webmail reading screenshot

 

Mobile or tablet web browser

While viewing your inbox, simply tap on the email to open it up. To close the email and go back to the inbox, use the Back button at the top left.

 

Replying to emails

Desktop PC or Mac

  1. While viewing an email, you’ll find the reply buttons in the upper toolbar:

    Reply: Reply to everyone addressed in the To field
    Reply All: Reply to everyone addressed in the To and CC fields
    Forward: Forward a copy of the email to a new recipient
     
    Webmail reply screenshot
     

  2. If you need to add any more recipients, just type their email address in the To or CC field as needed.
     

  3. To add a BCC to a reply, you’ll need to click Add BCC next to Options at the top of the email to make the BCC field visible.
     
    Webmail reply screenshot
     

  4. Write your reply and then click Send my Reply to send.
     
    Webmail reply screenshot

 

Mobile or tablet web browser

  1. While viewing an email, tap the Actions button at the top right and then select the desired option:
     
    Reply: Reply to everyone addressed in the To field
    Reply All: Reply to everyone addressed in the To and CC fields
    Forward: Forward a copy of the email to a new recipient
     
  2. If you need to add any more recipients, just type their email address in the To, CC or BCC fields as needed.
     
  3. Write your reply and then tap Send.
     
  4. Alternatively, while viewing an email you'll see a Quick reply bar at the bottom of the email. You can type in a short, text-only response to respond directly to the sender of the email.