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Please note: The included Netphone/NBN Phone (VoIP) service and any included calls will NOT be available if you choose to use a modem that is not supplied by us.
| Modem | WiFi | NBN Phone (VoIP) | NBN FTTP / Wireless | NBN FTTB / FTTN | NBN FTTC | NBN HFC | NBN Satellite |
| TP-Link VR1600v | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| TG-789 Broadband Gateway | ✔ | ✔ | ✔ | ✔* | ✔ | ✔ | ✔ |
| Huawei HG659 for NBN HFC - No longer sold | ✔ | ✔ | ✔** | ✔** | ✔ | ✔ | ✖ |
| TG-1 Broadband Gateway - No longer sold | ✔ | ✔ | ✔ | ✔* | ✖ | ✖ | ✔ |
| Budii Lite - No longer sold | ✔ | ✔ | ✔ | ✔* | ✖ | ✖ | ✔ |
| NetComm NB16WV-02 - No longer sold | ✔ | ✔ | ✔ | ✖ | ✖ | ✖ | ✔ |
| Budii - No longer sold | ✔ | ✔ | ✔ | ✖ | ✖ | ✖ | ✔ |
*These modems are no longer compatible as of February 2018. Services connected before this date will remain compatible until further notice.
**These modems are only compatible from March 2018 onwards.
These third-party modems are known to work with the NBN technologies listed below. If your modem is not listed here, please contact the manufacturer for more information.
| Modem | NBN FTTB / FTTN | NBN FTTC | NBN HFC | NBN FTTP / Wireless / Satellite |
| Netgear RAX80 | ✖ | ✔ | ✔ | ✔ |
| Netgear RAX120 | ✖ | ✔ | ✔ | ✔ |
| Netgear D7000 | ✔ | ✔ | ✔ | ✔ |
| Netgear D7800 | ✔ | ✔ | ✔ | ✔ |
| Netgear D6400 | ✖ | ✔ | ✔ | ✔ |
| Netgear Orbi RBK50 | ✖ | ✔ | ✔ | ✔ |
| D-Link DSL-4320L | ✔ | ✔ | ✔ | ✔ |
| D-Link DSL-G225 | ✔ | ✔ | ✔ | ✔ |
| D-Link COVR-1102 | ✖ | ✔ | ✔ | ✔ |
| ASUS RT-AC68U | ✖ | ✔ | ✔ | ✔ |
| ASUS DSL-AC68U | ✔ | ✖ | ✖ | ✖ |
| AVM Fritz!Box 7490 | ✔ | ✔ | ✔ | ✔ |
| AVM Fritz!Box 7390 | ✔ | ✔ | ✔ | ✔ |
| TP-Link AX6000 | ✖ | ✔ | ✔ | ✔ |