The article will explain the status light found on the NBN™ Connection Box supplied for Westnet NBN™ Satellite services, which may be useful when troubleshooting NBN™ Satellite connection issues or speed issues.
The NBN™ Satellite Connection Box has just one status light on the front of the modem which changes colours to indicate certain states:
|No light||Off||No AC power supply. Please ensure the Connection Box has power.|
|White||Solid||Initial power-up. Wait for Connection Box to finish powering up.|
|Flashing||Connection Box is attempting to connect to the network. Wait for the connection attempt to finish.|
|Blue||Solid||Connection Box is online.|
|Flashing||Indicates network activity on a successful connection.|
|Yellow||Solid||Connection Box is in sleep mode.|
|Flashing||Connection Box is in installation mode. Wait for installation to complete.|
|Red||Solid||The Connection Box needs to be rebooted. For a quick reboot, simply use a pen or paper clip to press and release the RESET button on the back of the Connection Box. If the light remains red after rebooting, please call us on 1300 786 068 for assistance.|
|Flashing||May indicate a fault. Please call us on 1300 786 068 for assistance.|
In addition to the main status light, each of the four UNI-D ports on the side of your NBN™ Satellite Connection Box has a light to to indicate internal Ethernet networking speed. Please note that this is the transmission speed between the NBN™ Satellite Connection Box and the computer or router connected via Ethernet, not your overall broadband speed.