NBN LTSS Satellite setup for BoB Lite

This article will show you how to set up a BoB Lite modem router for NBN™ Satellite broadband. BoB Lite was the primary modem supplied with the NBN™ Interim Satellite Service and many customers still have them. To continue using BoB Lite for the NBN™ Long Term Satellite Service, you'll need to adjust the modem settings by following this guide.

These instructions are also available for download so you can have them saved on your computer or printed off and ready to go once you have your new NBN™ Satellite equipment installed. If you're having trouble viewing the PDF file, you may need to install Adobe Reader on your computer, tablet or smartphone.

Select one of the links below to jump to a query:

Before you begin, make sure your new NBN™ Satellite equipment has been installed and you've received an email/SMS from us advising that your new NBN™ Satellite service has been activated and is ready to use.

  1. Find the NBN™ Satellite Connection Box in your home. Make sure it's plugged directly into an electrical outlet that's turned on - do not use a double adaptor or extension cord.
  2. You'll also need another available electric outlet for your BoB Lite. If you need to use a double-adapter, power board or extension cord this should be okay, but if your BoB Lite ever seems to have power issues the first thing you should try is plugging the power supply cable directly into the electrical outlet.
  3. Take your BoB Lite's power supply cable and use it to connect the power port to an electrical outlet. You may turn the BoB Lite on now or wait until you've finished plugging in the other cables.
  4. Take your Ethernet cable (this is typically yellow, blue or grey but other colours are possible) and plug it into the active UNI-D port on your Satellite Connection Box. The active port is typically UNI-D1; if this port doesn't work for you and you're not sure which port to use, please call us on 1300 786 068 and we'll check our records.

  5. Plug the other end of the Ethernet cable into any one of the yellow wired ports - for simplicity, we recommend wired port 1.

  6. If you have a computer nearby that you'd like to connect via Ethernet, take an additional Ethernet cable and plug one end into any one of the remaining yellow wired ports.
  7. Other devices can be connected via WiFi - if you previously had WiFi set up on your BoB Lite, your devices may have automatically reconnected using the existing WiFi network name and password. If you're not sure how to connect a device to your BoB Lite's WiFi network, see Connecting to a WiFi Network.

    If you need to set up a new wireless network on your BoB Lite or find out what the WiFi network name and password is, this will be covered in the next section of this guide.

  8. Your setup may look something like the example below. Continue to the next section to adjust BoB Lite's settings.


  1. To access the BoB Lite settings, you'll need a computer, laptop, tablet or smartphone that's connected to your BoB Lite via Ethernet cable (recommended) or WiFi.
  2. Open your web browser and go to Log in with the default password admin. If you have changed your BoB Lite settings password from the default, use your custom password instead.
  3. You'll see the Wizard page. Firstly, scroll down to "Modem is currently configured for" and make sure FTTH/NBN is selected.


  4. Go back to the top of the Wizard page and enter the following settings before clicking Save settings:

    Select your port: LAN 1 (If you connected the NBN™ Connection Box to BoB Lite's yellow wired port 2, 3 or 4, select that number instead)
    Connection mode: PPPoE
    Username: Your full NBN™ Satellite broadband username e.g. example123@westnet.com.au.
    Password: Your NBN™ Satellite broadband password


  5. If you're already satisfied with your WiFi network setup, you should now be able to browse the internet on one of your connected computers or WiFi devices.
    Take a look at the lights on your BoB Lite - most should now be blue. If you can't browse or any lights appear red or orange, please call us on 1300 786 068 for assistance.
  6. Want to check or change BoB Lite's WiFi settings? Click 2. Set up my wireless on the settings page to bring up the WiFi settings.
    Note: If you're accessing the BoB Lite settings over WiFi and you change the WiFi settings, your device will disconnect once the new settings have saved. You'll need to reconnect using the new WiFi details. If your device appears to remain connected to the WiFi but you can't get online, you may need to go into the device's WiFi settings and select "Forget this network" before reconnecting.
  7. In the Wireless Settings section, make sure Wireless function is set to Enable.
  8. In the Wireless Network section, make sure Enable primary SSID is ticked and Hide SSID is not ticked.
    "SSID" is another way to refer to the name of a WiFi network - the text box to the right of the primary SSID contains the name of your BoB Lite WiFi network.
    You can change this to anything you'd like and then click the Save settings button at the top right.

  9. Scroll down to the Security Options section. This should be set to WPA/WPA2-PSK - you should not set it to Disable (i.e. have no password) as this is a security risk.

    "Pre-shared key" and "passphrase" are both different ways to refer to your WiFi password. As long as Show Pre-shared Key is ticked, you can see your WiFi password in the box next to Pre-shared Key.
    You can change your WiFi password to anything you'd like (it must be between 8-63 alphanumeric characters) and click the Save settings button to the right.


  10. You should write down your custom WiFi details for easy reference in the future. If you don't have them written down, you'll need to log back into the settings at if you ever need to check them again in the future.
  11. Connect one of your WiFi devices and try to visit a website. If it works, your broadband and WiFi network are both up and running!


If you can't get online after following this advice or you get stuck partway, just give our friendly Support Team a call on 1300 786 068 and we'll be happy to help.

Alternatively, you can give our troubleshooting guide for NBN™ Satellite No Connection a try, as this issue may be affecting you.