This product is only available to select with NBN™ Fibre to the Premises (FTTP) customers as of 23 August 2017.
Make sure you have the following:
Once your NBN™ Fibre Phone service is active, all you’ll need to do is plug your handset into the UNI-V 1 port on the NBN™ Connection Box using an RJ11 phone cable. You may need to lift the cover to do this.
Smart wiring is specially installed by an ACMA-approved electrician and must include phone cable wiring in order to work with Fibre Phone. Sockets previously used for landline phones and ADSL broadband will not work unless an electrician re-wired them for smart wiring.
Smart wiring, which may also be referred to as Hub wiring, is internal network wiring (e.g. Ethernet and/or phone wiring) that's installed by an ACMA-approved electrician. Internal wiring links patch panels in different rooms of the house, including one patch panel near the location of your NBN™ Connection Box.
This means that equipment such as WiFi routers and Fibre Phone handsets can be plugged into a patch panel in a different room yet still be connected to the NBN™ Connection Box.