The article will explain the status lights found on the NBN™ Connection Device (NCD) used for NBN™ Fibre to the Curb (FTTC) services, which may be useful for troubleshooting.
The status lights may be covered by a small sliding panel on the face of your NBN™ Connection Device.
|LAN||Off||NCD has no power or is not connected to a modem/router.|
|Blue||Successful connection between NCD and modem/router. Flashing indicates local network activity.|
|Amber||Successful connection between NCD and modem/router. Flashing indicates local network activity.|
|DSL||Off||NCD has no power or is not communicating with the NBN™ access network.|
|Blue||NCD is successfully communicating with the NBN™ access network.|
|Connection||Off||NCD has no power.|
|Blue||Successful reverse power to NBN™ equipment outside the premises.|
|Red||Issue with reverse power. Please call us on 1300 786 068 for assistance.|
|Power||Off||NCD has no power.|
|Blue||NCD has power.|