Mobile Voice Activate SIM Card

Activating over the Phone

  1. Call 1300 115 225 and listen to the voice prompts.
     
  2. Enter your mobile number using the keypad on your phone.
     
  3. Enter the 13 digit SIM ID number (found on the SIM card itself) using the keypad on your phone.
     
    Standard SIM ID exampleNano SIM ID example
     
  4. Enter your date of birth as an eight digit number (DDMMYYYY) using the keypad on your phone.
     
  5. If you need a hand at any point, just call our friendly Support Team on 1300 786 068 or email support@westnet.com.au for assistance. Please include your mobile number in your email.

 

Activating Online

  1. Go to: http://myaccount3.westnet.com.au/activate
     
  2. Select your SIM card type (Standard/Micro Dual-Cut size or Nano size) from the drop-down menu.
     
  3. Enter the 13-digit SIM ID number (found on the SIM card itself) in the text box and then click Next.
     
  4. If you’re porting your mobile number to Westnet from another provider, you may need to enter your mobile number, date of birth and the name of your previous mobile service provider to finish.
     
  5. If you need a hand at any point, just call our friendly Support Team on 1300 786 068 or email support@westnet.com.au for assistance. Please include your mobile number in your email.