Please note that some resources will link you through to the website of our parent company, iiNet.
If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You' may need the Westnet Broadband Settings.
If you're having trouble viewing any PDF files, you may need to install Adobe Reader on your computer, tablet or smartphone.
These modems were previously sold by Westnet. For currently sold modems, please see this article.
NOTE: If you received this modem for an NBN™ service from 2019 onwards, simply follow the plugin steps and your modem will configure automatically. A manual configuration is not required.
These guides are for the NetComm model previously sold Westnet. For the same model purchased elsewhere, please visit the NetComm Support website.