How to check for NBN Network Outages

Westnet relies on NBN Co’s infrastructure to deliver our NBN™ services. On occasion, this infrastructure may be affected by unplanned outages or maintenance which can subsequently affect the NBN™ service we deliver to you.

Before contacting us, we recommend checking your address for an NBN™ network outage by following these steps:

  1. Visit https://www.nbnco.com.au/support/network-status
     
  2. Enter your full address and hit Check address
     
    NBN Network Status address check example
       
  3. If your area is affected by an outage, we recommend that you check this page every few hours for updates. An example of an outage can be found below.
     
    NBN Network outage example