Setting up Dialup in Windows 7

This article will show you how to connect to your Westnet Dialup internet on a computer running Windows 7.

Dialup modem

By default, Windows 7 computers do not come with dial-up modems built in. You may need to have one installed by a computer technician, or a USB plugin dialup modem may be available for purchase at your local computer store.

You can check the Device Manager to confirm if there is a dial-up modem installed by doing the following:

  1. Open the Start menu and select Control Panel.
  2. Select System/System and Security.
  3. Open the Device Manager and check the list of devices for the name of a dialup modem device.

How to connect to Dialup on Windows 7

  1. Open the Start menu and select Control Panel.
  2. Select Network and Sharing Centre.

  3. Click Set up a new connection or network
  4. Select Dial-up.

  5. Fill in the form with the following and then click Create.
    Dial-up phone number:
    User name:
    Your Westnet dialup username (e.g.
    Your Westnet dialup password

  6. The Wizard will attempt to connect to the dialup internet. If it fails (for example, the phone line is occupied by a phone call) ignore the error message and click Skip and try to connect again when the phone line isn't busy.

  7. Once the connection is established, your computer should be online.


Tip: In Control Panel > Network and Internet > Network Connections, you'll find the the dialup icon listed. If you dial up using this icon, a dialog box will return an error code number if it's unsuccessful. This error number is useful for troubleshooting your connection.