To connect to your ADSL connection using a PPPoE Dialer, you will need to configure your ADSL modem into "Bridged" mode. For more information on how to do this, please refer to your modem's user manual, or contact Westnet Support on 1300 786 068

If, at any point through the setup process, you begin to experience issues, please feel to contact Westnet Support on 1300 786 068

Contents:

• What is a PPPoE Dialer?
• What do I need to be able to connect via a PPPoE Dialer?
• How do I create a PPPoE Dialer in Windows XP?
• How do I connect using my PPPoE Dialer?

What is a PPPoE Dialer?

A PPPoE Dialer is a lot like the Dialer you would use to if you were connecting to a Dialup connection, however instead you are connecting to your broadband connection. A PPPoE Dialer allows you to control when you are connected to the internet, as well as being useful when Troubleshooting certain ADSL issues, including Dropout issues and Authentication issues (ie. For more information, and a full troubleshooting guide, please visit our Broadband ADSL Issues Page).

What do I need to be able to connect via a PPPoE Dialer?

Connecting to your broadband connection using a PPPoE Dialer is much the same as normally connect to the internet (ie. Configuring your modem to control your ADSL connection by itself). For full guide on how to prepare your ADSL modem for use, please visit our Broadband ADSL Modem Setup Page and Filter Setup Guide.

Simply, you will need the following:

• Your computer connected to your modem via an Ethernet connection (RJ45 Connection).
• Your modem connected to your phone line via a standard phone cable (RJ11/12 Connection).
• The modem connected to the power via the supplied power pack.

How do I create a PPPoE Dialer in Windows XP?

Please follow the steps below to create a PPPoE Dialer within Windows XP:

Fig. 1 - Windows XP Start Button

1. In the bottom left hand corner of your screen, click the "Start" button.
   
   
   Fig. 2 - Windows XP Start Menu
2. In the menu, click "Control Panel".
   
   
   Fig. 3 - Control Panel Category View
3. If the Control Panel opens in Category View (See Fig. 3 on the right), click "Switch to Classic View".
   
   
   Fig. 4 - Control Panel - Network Connections
4. Double Click on "Network Connections".
   
   
   Fig. 5 - Network Connections - Create New Connection
5. On the left menu, click "Create a New Connection".
   
   
   Fig. 6 - New Connection Wizard - Welcome
6. You should now have a window that says "Welcome to the New Connecion Wizard". In the bottom right of this window, click "Next".
   
   
   Fig.7 - New Connection Wizard - Connection Type
7. Select "Connect to the Internet", and click "Next".
   
   
   Fig. 8 - New Connection Wizard - Getting Ready
8. Select "Set up my connection manually", and click "Next".
   
   
   Fig. 9 - New Connection Wizard - Internet Connection
9. Select "Connect using a broadband connection that requires a user name and password", and click "Next".
   
10. In the box under "ISP Name" type "Westnet" (without the quotations), and click "Next".
    
    Fig. 10 - New Connection Wizard - Connection Name

    
    

    
    Fig. 11 - New Connection Wizard - Internet Account Information
11. Type your Westnet User name into the box next to "User name", then type you Westnet password into the "Password" and "Confirm Password" fields, and click "Next".
    
12. Click "Finish" to complete the connection setup.

    Optional If you would like a shortcut of the dialer placed on your desktop to allow easy access to it, put a tick in the box next to "Add a shortcut to this connection to my desktop".

    
    Fig. 12 - New Connection Wizard - Complete the Connection

    
    

    How do I connect using my PPPoE Dialer?

To connect to your broadband connection using the PPPoE Dialer you have just created, please follow these steps:

Fig. 1 - Westnet PPPoE Dialer Icon

1. If you chose to have the PPPoE Dialer Setup place a shortcut of the connection onto your desktop, simply double click on that icon (See Fig. 1 on the Left) to bring up the dialer.
   
   
   Fig. 2 - Windows XP Start Menu - Connect To

   If you do not have this icon on your desktop, then alternatively, click "Start", hover your mouse over "Connect To" and, in the menu that appears, click the "Westnet (PPPoE)" option.
   

   
   Fig. 3 - Windows XP PPPoE Dialer
2. In the window that appears, double check that the User name is correct and click "Connect".
   
   
   Fig. 4 - PPPoE Dialer - Connecting
3. The Dialer will now attempt to connect (See Fig. 4). Once connected it will give you a tell you so in the bottom right hand corner of your screen. If the connection is experiencing any difficulties it will come up with an error message (See Fig. 5), if this occurs please contact Westnet Support on 1300 786 068
   
   
   Fig. 5 - PPPoE Dialer - Error