Online Help

These instructions will work for iOS 11 and later.

1. If you have another email account, send a test email to your email address. Alternatively, ask a friend or family member to send you an email.
    
2. On the home screen, tap the Settings icon.
    
3. Tap Passwords & Accounts.
    
   
    
4. Tap Add Account.
    
   
    
5. Tap Other and select Add Mail Account.
    
   
    
6. Fill in the following details and then tap Next:

   Name: The name that appears on emails you send
   Email: Your Westnet email address
   Password: Your Westnet email address password
   Description: The account name that will appear in your Apple Mail app
    
   
    

7. Your email should automatically set up. If it does, skip to Step 10.
    
8. If your email doesn't set up automatically, tap IMAP at the top of the screen.
    
9. The Incoming and Outgoing Mail Server details should fill in automatically, so confirm they match the following before tapping Next:
    
   Host Name: mail.westnet.com.au
   Username: Your Westnet email address
   Password: Your Westnet email address password
    
   
    
10. Tap Save to finish.
     
    
     

You should now be able to select your mailbox from your list of accounts.

We recommend you send a test email to and from your Westnet email address to confirm it is working. If your email is not working, please call us on 1300 786 068 for a hand