Email Setup on an iPhone and iPad

These instructions will work for iOS 11 and later.

 

  1. If you have another email account, send a test email to your email address. Alternatively, ask a friend or family member to send you an email.
     
  2. On the home screen, tap the Settings icon.
     
  3. Tap Passwords & Accounts.
     
    iOS mail setup screenshot
     
  4. Tap Add Account.
     
    iOS mail setup screenshot
     
  5. Tap Other and select Add Mail Account.
     
    iOS mail setup screenshot
     
  6. Fill in the following details and then tap Next:

    Name: The name that appears on emails you send
    Email: Your Westnet email address
    Password: Your Westnet email address password
    Description: The account name that will appear in your Apple Mail app
     
    iOS mail setup screenshot
     

  7. Your email should automatically set up. If it does, skip to Step 10.
     
  8. If your email doesn't set up automatically, tap IMAP at the top of the screen.
     
  9. The Incoming and Outgoing Mail Server details should fill in automatically, so confirm they match the following before tapping Next:
     
    Host Name: mail.westnet.com.au
    Username: Your Westnet email address
    Password: Your Westnet email address password
     
    iOS mail setup
     
  10. Tap Save to finish.
     
    iOS mail setup
     

You should now be able to select your mailbox from your list of accounts.

We recommend you send a test email to and from your Westnet email address to confirm it is working. If your email is not working, please call us on 1300 786 068 for a hand