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Domain Virus Scanning
How does Email Virus Scanning Work? The email antivirus service works by scanning all your incoming mail for viruses. If a virus is detected, the entire message is quarantined on Westnet's servers and a notification message is sent to you detailing the infection. How ...
Other labels: hosting-team, accounts, email, security
Secure Sockets Layer (SSL) Certificates
What is an SSL certificate? An SSL certificate provides two services; It authenticates your business as the owner of a domain and it provides a mechanism to secure connections between your customers and a web server in order so that sensitive information can be sent ...
Other labels: accounts, hosting-team, security, ssl
Domain Spam Filtering
Domain Spam Filtering (Antispam) service analyses characteristics of each message in search of spam traits. If a message has a 'spam probability' of 50% or more, it will be quarantined. All suspected spam emails will be quarantined and a daily summary email will be delivered to your email ...
Other labels: email, accounts, hosting-team, spam, security
Reverse DNS
Reverse DNS (rDNS, or PTR record) is the process of using DNS to determine the hostname associated with a given IP address. For example, the IP address of 202.173.128.12 translates into 'ns2.westnet.com.au'. Reverse DNS is the opposite of forward DNS, which is used to translate a given hostname ...
Other labels: hosting-team, dns, accounts
Livestats
Livestats is a service available to Westnet Hosting members which allows you to view detailed statistics about the visitors to your website. You can receive reports on overall traffic, page referrals, visitor information, geographic location and more. These reports ...
Other labels: accounts, hosting-team, sales-team
Hosting Setup
Why does Westnet need my Domain password? In order to facilitate the hosting transfer of your website and email, we will require your domain name password Hosting:Domain Passwords. The password enables Westnet to change the nameservers of your domain ...
Other labels: accounts, new_orders, hosting-team
Domain Transfer Process
Once Westnet Hosting receive a request to transfer a domain name from an existing sponsoring Registrar (to Westnet), the below procedures are carried out; For Australian Domains Initially, WestNet Hosting will send out an email to the email address supplied ...
Other labels: accounts, new_orders, hosting-team, domain_name
Domain Registration Renewals
your domain name has been registered with WestNet, a renewal advice email will be sent to you 90, 60 and 30 days prior to expiry. If however the domain has not been renewed within 7 days of expiry, WestNet will be in contact to let ...
Other labels: accounts, domain_name, hosting-team
Cancelling Your Westnet Hosting Service
deactivate your Westnet Hosting service, please follow the below steps: # Log into the Westnet Hosting Control Panel https://secure.westnethosting.com.au/myaccount/login.aspx with your Westnet username and password. # In the Hosting Settings section, click the Request a Job link. # In the Job ...
Other labels: accounts, cancellations, hosting-team
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