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Content with label support-team in Broadband (See content from all spaces)
Related Labels:
setup, modems, accounts, downloads, open_networks, broadband, troubleshooting, settings, general, adsl, central, myaccount, broadband1, dns, p2p, broadband2+, modem, policy, reach, splitter, shaping, adsl2+, iconnect, networks, router
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Upgrading from Broadband1 to Broadband2+ Reach
information applies only to customers who are upgrading from Broadband1 to Broadband2 Reach. Once we receive your request to upgrade from Broadband1 to Broadband2 Reach, a staff member will assess as to whether or not you can receive Broadband2 Reach. If you ...
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broadband1, broadband2+, reach, adsl2+
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Broadband Modem & Splitter Information
article details modems and splitters offered to members who wish to purchase hardware through Westnet. Entry Level Modem/Router (iConnectAccess612) Cost: $79 Ethernet ADSL Modem with fully integrated Router 10/100 Ethernet (supports Mac OSX ...
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broadband, modem, splitter, iconnect, router, central
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Creating a PPPoE Dialer in Windows XP
connect to your ADSL connection using a PPPoE Dialer, you will need to configure your ADSL modem into "Bridged" mode. For more information on how to do this, please refer to your modem's user manual, or contact Westnet Support on 1300 786 ...
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setup, broadband, settings, adsl, troubleshooting
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General ADSL Settings
Modem Login For modem login details, please refer to your modem owners manual, or contact Westnet Support on 1300 786 068. Alternatively if you are using an OPEN Networks modem, you may wish to refer to the following setup ...
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adsl, broadband, settings, dns
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Policy on Shaping P2P Traffic
Traffic Prioritisation Westnet has automatic systems put in place to allow the internet to run as smoothly as possible for all that use it. During high times of internet utilisation, these systems prioritise traffic in such a way as to give more importance to time sensitive usage ...
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p2p, policy, shaping
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Peak & Off-Peak Times
Many of Westnet's Broadband internet plans have a monthly download allowance that is separated between Peak and OffPeak times. For plans where this is not the case, you have one total download allowance for the entire calendar month. \\ Please find below the Peak ...
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accounts, downloads
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Shaping
Shaping allows Broadband customers to access the internet at a reduced speed after their download allowance has been exceeded. If you have chosen shaping as your excess option, your upload and download speed will be reduced to 64kbps. {}Please note: Layer ...
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accounts, downloads, myaccount
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Layer 2 vs Layer 3
Overview #Overview Why Westnet has Discontinued Offering Layer 3 (Bridged) services #Discontinued Existing Layer 3 (Bridged) Customers Wishing to Migrate to Layer 2 (Tunnelled) #ExistingL3 Advantages of a Layer 2 (Tunnelled) Service #AdvL2 Advantages ...
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general
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Free Dialup Access During Broadband Outages
your Broadband internet service is unavailable due to circumstances beyond your control, Westnet can provide you with access to a temporary Dialup internet service. If your Broadband connection is not operational, please contact our Technical Support Team on 1300 ...
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accounts
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Broadband ADSL Issues
Broadband internet services, there are a number of problems that can arise either before the service is working, or while it is running. For the most part, these faults will fall into one of four categories: # No Line Synchronisation #NoSync # No Communication/Authentication #NoComms # #Dropouts # Slow Speeds #SlowSpeeds ...
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troubleshooting
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