Full Service

If a fault occurs when you attempt to dial a Local, National, International, or Mobile number from your home phone, please contact the Westnet Support Team on 1300 786 068 for assistance.

Please ensure that you have the number you are calling handy, as well as any other details such as the time of the call and location dialled. This will assist the Support Team with investigating the issue as promptly as possible.

Long Distance Only

If a fault occurs when you attempt to dial a National, International, or Mobile number from your home phone, please contact the Westnet Support Team on 1300 786 068 for assistance.

If a fault occurs with your telephone line, or when you attempt to dial a Local number from your home phone, please contact your telephone line provider.