Dialup Accounts
To check your internet usage, please follow these steps:
- Log into the MyAccount service with your Westnet username and password.
- In the Summary section, click the More button next to Current Usage. Alternatively, in the Technical section, click the Check My Usage link.
You will see the following screen:
This shows a breakdown of the current month's usage. If you wish to view details for other months, click on More, select the year you wish to view, then select the relevant month. You will be able to see all usage details recorded under your account.
Broadband Internet Accounts
To check your internet usage, please follow these steps:
- Log into the MyAccount service with your Westnet username and password.
- In the Summary section, click the More button next to Current Usage. Alternatively, in the Technical section, click the Check My Usage link.
You will see the following screen:
This shows a breakdown of the current month's usage. If you wish to view details for other months, click on More, select the year you wish to view, then select the relevant month. You will be able to see all usage details recorded under your account.
Checking Your Internet Usage Without Visiting the Westnet Website (Broadband Internet Accounts Only)
If you wish to check your Broadband internet usage without having to visit the Westnet website all the time, you may wish to install one of the following programs.
 | Please Note:
These third-party applications are not developed by Westnet therefore we regret to advise that Westnet Support are unable to provide technical assistance. |
Westnet Usage Grabber - Developed by Studio Coast.
Westnet Usage - Developed by Chestah Software.
Note: Requires Microsoft .NET v2 Framework.
You may also download these programs from Westnet's Download Vault.
Higher Usage
From time to time, you may notice that your usage in one month may be higher than in previous months. There are several reasons for this to occur, including (but not limited to) the following:
- Antivirus and Windows updates
- Unsecured wireless networks (Westnet can help you secure your wireless network, as long as you have purchased an Open Networks iConnectAccess 624W or 625W, and you are using Windows XP (Service Pack 2) or Mac OSX)
- A virus or spyware downloading data to your computer
- Friends or family making use of your internet connection
Of course, there are many other reasons for your usage to be higher from month to month, however these are some of the more common causes. If you would like to discuss this matter further with Westnet, please feel free to contact Westnet Support 24 hours a day on 1300 786 068.
