Important information for participants of the Webmail trial.

Welcome to Westnet's new Webmail platform and thank you for providing us with your cooperation in testing the new product before it is launched to the general public. Before you get started there are a couple of things you should know before you can start using the new platform properly.

Mail Client Settings
If you are using an email client such as Microsoft Outlook, Outlook Express, Mac Mail, Windows Mail (Vista) or Thunderbird you will need to change your incoming mail server. Instructions on how to do this are listed below.

Email Protection
If you have Email Protection or are currently subscribed to Westnet's Anti-SPAM product and you would like to login to adjust your settings you will need to follow the directions below. Both of these changes are only temporary but are necessary during the testing phase.

Mail client settings

Microsoft Outlook

Open Outlook.
Click Tools then Email Accounts.
Make sure View or change existing e-mail accounts is selected and click Next >.
Select the email account you wish to adjust from the list and click Change.
There will be a box listed under Server Information that says Incoming Server (POP3) or Incoming Server (IMAP) next to it.
Delete whatever is in that box (it should say mail.westnet.com.au) and replace it with mail2.westnet.com.au.
Confirm that the box next to User Name: contains the entire email address (not just the user name).
Click Next >.
Click Finish.

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Outlook Express

Open Outlook Express.
Click Tools then Accounts.
Make sure the Mail tab is selected.
Select the email account you wish to adjust from the list and click Properties.
Click the Servers tab.
There should be a box which says either Incoming Mail (POP3) or Incoming Mail (IMAP) next to it.
Delete whatever is in that box (it should say mail.westnet.com.au) and replace it with mail2.westnet.com.au.
Confirm that the box next to Account Name: contains the entire email address (not just the user name).
Click OK.
Click Close.

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Mac Mail

Open Mac Mail.
Click Mail then Preferences.
Make sure the Accounts tab is selected.
Select the email account you wish to adjust from the list by clicking on it which should display it's information to the right of the list.
There will be a box next to Incoming Mail Server.
Delete whatever is in that box (it should say mail.westnet.com.au) and replace it with mail2.westnet.com.au.
Confirm that the box next to User Name: contains the entire email address (not just the user name).
Click Close.

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Windows Mail (Vista)

Open Windows Mail.
Click Tools then Accounts.
Select the email account you wish to adjust from the list (under Mail) and click Properties.
Click the Servers tab.
There should be a box which says either Incoming Mail (POP3) or Incoming Mail (IMAP) next to it.
Delete whatever is in that box (it should say mail.westnet.com.au) and replace it with mail2.westnet.com.au.
Confirm that the box next to E-Mail username: contains the entire email address (not just the user name).
Click OK.
Click Close.

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Thunderbird

Open Thunderbird.
Click Tools then Account Settings.
The email accounts should be listed in bold with sections for their setting beneath them.
Under the Westnet email address you would like to receive email for, click Server Settings.
In the box next to Server Name type in mail2.westnet.com.au.
Confirm that the box next to User Name: contains the entire email address (not just the user name).
Click OK.

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Email Protection

You will also need to adjust the way that you log into the antispam.westnet.com.au login page as you will no longer be able to use your mailbox password. The login page features a link that says If you are a hosting customer with a DNS relay service click here to obtain your password.

You will need to click on that link and enter your email address so the system can email you an authorization code.

Once you have your authorisation code you should be able to login into to Email Protection using your email address and the authorisation code as the Password.

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