Each Westnet account includes six free email addresses where your Westnet username automatically creates your first email address, which is also known as your primary email address (username@westnet.com.au).

Additional email addresses are handy if you have another family member or friend who wishes to have their own Westnet email address but does not require another internet account. You can also setup an additional email address for work purposes or for newsletter subscriptions etc.

How to Add an Additional Westnet Email Address

To add an additional email address, please follow these steps:

1. Log into the MyAccount service with your Westnet username and password.
2. In the Account section, click the Emails link.
3. In the Free Additional Emails section, click the Create button.
4. Enter the word that you would like at the start of the email address.
5. Click the Submit button. If the email address you have requested already exists or is invalid, you will need to choose an alternative word.
6. Enter the password you would like associated with the email address and then type the password again to confirm the password.
7. Click the Submit button.

A confirmation message will appear when you have successfully created the email address.

How to Delete an Additional Westnet Email Address

To delete an additional email address, please follow these steps:

1. Log into the MyAccount service with your Westnet username and password.
2. In the Account section, click the Emails link.
3. In the Free Additional Emails section, click the More button next to the email address you wish to delete.
4. From the drop-down menu, select the option of Delete Email Address.
5. Click the Submit button.
6. Click Yes if you are sure you wish to delete the email address.

Once an additional email address is deleted, it is locked for a period of 3 months for security purposes. If you have deleted an additional email address by accident, please contact the Westnet Accounts Team on 1300 855 006 and they will assist you in unlocking the address.

How to Request More Westnet Email Addresses (After the 6 Free Additional Email Addresses)

If you require an additional email addresses over your six free email addresses, please contact the Westnet Accounts Team on 1300 855 006. The cost is $27.50 per year per email address.

If your account is under a business name, you may be required to send a fax to the Westnet Accounts Team on 1300 554 160 advising of the email address and the password that you would like.