Each Westnet account has a correspondence email address which Westnet will use to contact you via email. Invoices, receipts, announcements, alerts and/or newsletters from Westnet will be sent to this address.

When you join Westnet, your correspondence email address will automatically be set to your primary Westnet email address (username@westnet.com.au) however you may choose to provide a different email address such as a Hotmail or Yahoo email address.

Changing Your Correspondence Email Address

It is recommended that you set your correspondence email address to an address you check regularly. If you wish to change your correspondence email address, please follow these steps:

1. Log into the MyAccount service with your Westnet username and password.
2. In the Account section, click the Contact Information link.
3. In the Correspondence Email section, click the Change button.
4. Enter the email address that you would like correspondence sent to in the field provided.
5. Click the Submit button.

Once you click the Submit button, a confirmation email will be sent to the address you have specified. You will need to follow the instructions in the confirmation email in order to successfully complete the change of correspondence email address.