Improving WiFi Signal

A typical indoor WiFi signal has a range of 30 metres, but this is reduced by walls and other obstacles between devices and your modem.

  1. Ensure your modem is in a clear, central location in your home, on a desk or shelf.
  2. Place your modem away from any trees, plants, or metal objects.
  3. Switch to 5GHz WiFi (the WiFi network with "5G" at the end) for better WiFi speed and to reduce interference from microwaves, baby monitors and other devices which use 2.4GHz WiFi.

    You'll find the default 5GHz WiFi network name and password printed on your modem's barcode sticker, e.g:

    Modem barcode sticker example 5GHz WiFi

  4. If you don’t have a Wetsnet supplied modem, check the user manual or manufacturer's website for support information.
  5. For older Westnet modems that do not have 5GHz WiFi, follow this guide to find the best 2.4GHz WiFi channel for you and then switch to that channel.
  6. If you have a larger home, consider further hardware options such as:
    - A WiFi extender;
    - A wireless mesh networking system;
    - Ethernet cabling.